Working at the heart of the hospitality industry globally for increased awareness, increased bookings, and increased spend.
Why work with me now?
The global pandemic has changed customer expectations, experience, and journey irrevocably.
Budgets are tight and the pressure is on but to keep your business open and stay profitable you must put your customers back at the heart of the business, be bold enough to redesign your journey and renew your experiences with integrity, empathy and commitment to quality.
“Fresh activity is the only means of overcoming adversity.”
Johann Wolfgang von Goethe
“Nadia has a passion for customer driven business combined with experience and great insight – ensuring she can help businesses to develop their services, resulting in greater customer satisfaction and leading to improved business performance and profitability.”
Malcom Bell, Visit Cornwall
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